Selected Journal Entry Screen

You can now remove items from the Selected Journal Entry screen.

If you’re a QuickBooks Desktop user, you’re likely familiar with the Selected Journal Entry screen. This panel shows the items posted to ShalomCloud since the last push to QBD. From its inception, you could pick and choose which items you wanted to summarize and send.

However, if for some reason you wanted to permanently remove an item from that screen, you had to contact ShalomCloud support. Otherwise, the item would stay on that screen. Now, though, the right edge of the screen has a link to Remove the item. This does not delete the transaction altogether. Instead, it just marks it with a faux batch code.

On the other hand, if you removed an item and want it put back into the SJE screen, there is a way. Namely, you would do a financial transaction query to find the item, edit it, and check a box to remove that faux batch code.

Here’s a video that shows these features.

Statement Address Precision

You now have the ability to specify where you’d like the family’s address to appear on the statement. You can be as precise as you’d like, down to 1/72nd of an inch. Thus, you can now configure window envelopes with precision.

Second announcement — if you use the option to include recent payments on the statement, the payment line now includes the transaction description. We’ve always shown the date, the category, the amount, and the source of funds. Now, though, we show the description, if entered within the item.

Please enjoy this 6-minute video to see these features in action.

Margins for family address

Third-Party Payer

We now have a convenient, straightforward way to handle those situations where you have a third-party payer. By that, we mean cases where your congregant owes for dues or school, for example, and someone volunteers to pay on their behalf.

To enter the third-party payer, you’d use the same screen as always. There’s simply a new field, roughly in the middle, to select the family who is making that payment.

On the financial transaction query, you’ll see the family name of the payer in the “source of funds” column. Likewise, that information appears on a spreadsheet export.

On the monthly or periodic statements, the name of the payer appears in the detail underneath the charge.

Finally, on the tax statement, the item appears on the actual payer’s statement.

Please have a look at this video, to see a demonstration of this feature.

Third-party payer
Third-party Payer

Link to Pay

We’re rolling out a new feature for statements, dubbed “Link to Pay.”

Some background. For some time now, we’ve offered the ability to send statement notifications by email. The statement notification has a link, that enables the congregant to pull down a statement. That statement is exactly what would have appeared if you’d printed it in the office.

Similarly, we offer a member portal. With a user id and password that we generate, any of your members are able to log in, edit family information, pull statements, and conduct financial transactions. Included, too, is a member search.

This new feature, “link to pay,” combines these capabilities. Within the emailed statement notification, you may include a link that automatically logs the person into the respective account. No password needed. In fact, it goes one step further. It sends your congregant directly to the payment page within the member portal.

To see this feature in action, please view this video.

Link to Pay.  Automatically log into the member portal from the statement notification.
Link to Pay

As the video shows, there is a small but key setup item in the email template. Feel free to contact us if you’d like some help in getting that ready.

Automated Emails to Contributors

ShalomCloud now creates automated emails to contributors. Well, not only contributors, but also people paying any kind of commitment. And, also, payments made from the ShalomCloud shopping cart.

Some background: originally, ShalomCloud was strictly a back-office utility. Appropriately, it tracked membership, Yahrzeits, and commitments and payments. Primarily, office personnel recorded those payments, most of which arrived via paper check. Also, ShalomCloud offered, and continues to offer, a way to produce acknowledgement letters.

However, as people have become more and more accustomed to making online payments, ShalomCloud has expanded beyond a back-office program. Accordingly, we offer three different windows for payments. There is a pure payment portal (login not required), a logged-in member portal, and a shopping cart. Again, to keep pace with what perhaps has become an expectation in this digital society, we now generate immediate acknowledgements via email, for each of those three windows into ShalomCloud.

Payment Acknowledgement
Payment Acknowledgement

Here is a somewhat verbose video, that, in the end, shows the automated emails to contributors.

One thing more, not shown in the video. You can designate the sender of those emails. By default, the sender will be info@shalomcloud.com. However, after logging into the system, if you go to Home -> Declare synagogue options, you’ll see a place to declare the “Default email from.” We will need to verify that sender email address, just be aware.

Search Financial Transactions using a wildcard

You can now search financial transactions using a wildcard, or key-word, for the category.

Especially for those of you converting from a legacy system, you may find yourself with hundreds of financial categories. Worse, the naming convention may have differed from year to year, especially if the fiscal year was part of the category name. We’ve seen lists such as

  • 18-19 Senior Dues
  • 2018-19 Dues
  • 2018-2019 School tuition
  • Young couple dues, 2018-19

With that sort chaos in the naming convention, it’s time consuming to try pinpointing several related categories in a sorted list.

With today’s change, you can merely type a keyword or phrase into an area labeled Category wildcard.

Search Financial Transactions using a wildcard
Category wildcard

When accompanied by fiscal year, this gives you a powerful and quick way to focus on a set of transactions in related categories.

Feel free to enjoy this short (3m 26s) video, demonstrating this ability to search financial transactions using a wildcard in the category.

Statement Options

This enhancement includes a number of statement options. Note that you need not change anything, unless you wish to avail yourself of one or more of these options.

Current Options

Currently, the name and address of the synagogue, along with phone number and website URL, appear at the bottom of the statement. If you’d like to eliminate that, you can put the phrase {no_footer} within the field named Top text. Related to that, if you’d like to print such information near the top of the statement, you can type those details into Top text.

New formatting options

If you would prefer showing the family code itself, rather than just the name and address of the family, on the statement, you can include the phrase {family_code} within the body of the letter.

If you’d like to change the font size of the statement, you can now include something like {font_size 13} within the Additional info. The default is a font size of 12. You can make that smaller or larger, as you see fit.

New content option

Finally — when you select Financial -> Statements, you’ll see an additional checkbox, to suppress zero-balance items. By default, statements include items that were posted and paid in the current statement period. In other words, if someone contributes $18 to a designated fund during the month, that item shows on the statement. On the other hand, if you check the box suppress zero balance, the statement will show only those items with a non-zero balance.

These statement options are by no means an all-or-nothing set of changes. Choose whichever make the most sense for you. Or, try several combinations. The most compact statement would be to un-check include recent payments, and check suppress zero balance.

Recurring Payments Waterfall

Now available — the ability to change the recurring payments waterfall.

What do we mean by the term “waterfall?” Like water descending from a high plateau, we’re referring to the order in which payments are applied against owed items. As a result of this change, you may now alter the course of the waterfall (to continue the nature analogy) by changing the order of the to-be-paid items, or even adding new items. In addition, you can now drag-and-drop those new items to any position within the waterfall. For example, if you want school payments to come before anything else, you would simply drag the school payment charge to the top of the list.

Does this sounds abstract? Hard to understand? This short (3 minutes, 25 seconds) video should make this change clear.

Changing recurring payments

Recurring payments waterfall
Recurring Payments

Financial Categories with the Portals

This enhancement talks about financial categories with the portals.

By way of background — ShalomCloud offers two payment portals: first, a public portal, where any person or organization can enter some basic information, then choose from a list of funds or categories. Another alternative is the member portal. For more information, feel free to browse these articles.

Today’s announcement, which applies to both portals, is that you can now specify exactly which financial categories should appear as choices within these portals. You may have old categories no longer used. Or you may have categories in use, but really meant only for the back-office.

In either case, you can mark any category as either Public, which means it’s on the portals, or Internal.

Here is a video showing this feature in action.

Financial categories with the portals.
Financial Category — public or internal

Running Statements

Running statements can tie up your screen for much more than a few seconds. In fact, if statements take more than two minutes, you’ll see a message about a Gateway timeout.

In order to avoid this, we are now processing statements as a background job. What does this mean to you? First of all, as you submit a statement run, you’ll get an immediate response, telling you that the statement run has begun. Later, typically two to five minutes, you’ll receive an email, from info@shalomcloud.com, informing you that the statements are ready. In that email will be a link, which you can use to download the statements.

For small synagogues, this may be a bit of an inconvenience — after all, it’s a two-step process to pull statements. However, you do gain the benefit of being able to use your browser while the statements are running. And, by running them in the background, you’ll not have to worry about the system timing out.

In weeks to come, we expect to be doing the same for some of the longer-running selections.

Statement run in action:

Long running jobs