One-time Password

For an extra layer of security, you may now take advantage of our one-time password capability.

One-time password? What’s that? Until now, logging into ShalomCloud was a matter of entering an email address and a password. That is still the default.

However, if you enter the synagogue options panel, you’ll see three choices: To not use OTP, or to require OTP for all, or to have OTP be an individual option.

If you opt to require OTP, everyone logging into ShalomCloud will see a second login screen. At the same time, the system will send that user a numeric code, to the logon email; and, if there is a cell phone in the user’s profile, the system will also send the code via text message.

If you make the second factor an option for your synagogue, then you’ll use a checkbox for each individual who prefers to log on via both email/password, and the six-digit number sent via email and/or cell.

Please follow this video to see how to put this capability into action.

One-time password
Process Flags

Some possible future enhancements:

Offering a preference between cell phone and email, to receive the code. For now, since cell phone is a new field in the user record, we’ll send to the email always, and the cell phone if it’s there.

Offering authentication via a phone app, such as Google Authenticator or Twilio Authy. This would mean scanning a bar code with your phone, and then using the phone app to retrieve the login code. This is considered a more secure way to implement MFA (Multi-Factor Authentication), but more complex.

Small Enhancements

Here are described several small enhancements. Most of the time, we include a video. However, in this case, a screen snapshot should serve well to illustrate these changes.

When you’re doing Yahrzeit maintenance, you will now see a search box to jump right to the last name in question. This saves you from scrolling through several pages of Yahrzeits.

Yahrzeit search
Yahrzeit search

Second of the small enhancements: in the area of financial categories. If you use our contribution portal, you’re probably aware that you can select which categories appear in the drop-down box. You’d select “public” for those; the rest are internal, or private. If you have dozens to hundreds of categories, but want only a handful to appear in the portal, you can use the new button to declare all categories non-public. After using that button, you would flip to public the relatively small number of categories to appear in the portal.

Make all non-public

Third thing — if you use our form builder, and specifically radio buttons and check-boxes — you now have up to sixteen choices for each, up from five.

While we’re on the subject of the form builder — if you’d like to see responses from prior forms, you can now select which set of forms or registrations you’d like to review:

Select a registration

Envelopes for Yahrzeit notifications.

Directly from the Yahrzeit query screen, you may now print envelopes for Yahrzeit notifications.

The envelopes come out in alphabetical order, one per person. As is the case for printing envelopes from the family query, you may choose to print your synagogue’s return address on the upper left of the envelope, or leave that area blank.

For more background on various aspects of Yahrzeits, please visit this link.

For a video specifically on printing envelopes for Yahrzeit notifications, please visit this link.

Envelopes for Yahrzeit reminders
Envelopes for Yahrzeit reminders

Search Names on Contributions

Our payment/contribution portal contains an area to designate someone to be notified about a contribution. That has been in place for years. In order to send that acknowledgment letter, the administrator had to pick a name (or names) from a drop-down list. With this enhancement, though, we now offer the ability to search names on contributions, rather than choosing from a pick-list.

Yes, the ability to search names on contributions. The new search box is right above the pick-list. Enter any portion of the last name of the person to be notified; pause one second; and the pick-list will be reduced to only those names that match what was entered.

Here’s a video that shows, first, someone entering a contribution. And, then, the back-office point of view.

Search names on contributions
Pick List by Last Name

Shopping Cart Tutorial

This shopping cart tutorial provides instruction on how to set up and use the ShalomCloud shopping cart.

First, a couple of ground rules. If you don’t see the menu options for the cart, we’ll need to set a certain flag. Also, using the shopping cart depends on your organization using the services of our preferred card and ACH provider. The reason will become apparent as you read on — our shopping cart is integrated with the membership and financial aspect of ShalomCloud.

Another ground rule — the shopping cart is appropriate for any fixed-priced items — including zero. In other words, where the visitor chooses an amount to pay, that would go under contributions.

First, setting up the cart. Under the Configuration menu, you’ll see a selection named “Items.” An item has a name, a description, a price, and a quantity available. Also, there is a date after which the item appears for purchase. In other words, before that date, the item won’t appear in the cart. Then, on the flip side, you would archive the item once it is longer for sale. For example, a Shabbat dinner from last Friday.

Finally, there is a field to designate what category to which the funds post.

When someone makes a purchase, then, the system subtracts the quantity purchased from the available count; and posts the monies to the category glued to that item.

To see what people have bought, you’d go to Queries -> Purchases. Here, you can ask for purchases, using any combination of four fields:

  • Any portion of the family code of the purchaser
  • Any portion of the item name
  • Purchased on or after
  • Purchased on or before.

As with all our queries, you can then download the results.

Last thing — in the video, you’ll see what the cart looks like from the visitor’s perspective. It’s a typical shopping cart paradigm. It has buttons to adjust quantities; to clear the cart; to continue shopping; and, finally, to check out.

When the user completes the purchase, a few things happen:

  • The purchaser receives an immediate email
  • Administrators so flagged receive an email about the purchase
  • If the system recognizes the email or cell phone that the visitor entered, it posts the money to that family.
  • If the system does not recognize the email or cell phone, it creates the family automatically.

Here’s a shopping cart tutorial video.

shopping cart item
shopping cart item

Tax Letter Tutorial

Given the season, we at ShalomCloud thought it timely to produce a tax letter tutorial.

There is one new minor feature included in this announcement. You can now include either formal name or informal name in the body of the tax letter.

Without more fanfare, we suggest just watching the video. It will show you how to set up the tax letter template. And, if you’re so inclined, a tax letter notification by email.

In the video, you’ll see some options when producing the tax letters. For example, you may choose to show payment sources — check number, card last-four-digits, etc.

Another option is whether you want to include all payments, or only those to categories marked as deductible.

Tax letter tutorial
Tax letter tutorial

Default Trancode on Charge

Default Trancode on Charge. What does that mean?

ShalomCloud has five transaction codes, three of which apply to credits. We have PD for payments; FA for Financial Assistance; and AJ for adjustments.

On the debit side, we have OW for general amounts owed, and PL for Pledges. Whether you actually use the term Pledges, or Dues, or Commitments, the idea is the same. PL represents amounts expected from the congregation.

The same arithmetic applies, identically, to both PL and OW. What is the difference, then? Primarily, three cases:

  1. When you do a financial transaction query, instead of picking individual pledge categories, you can use the transaction code “PL” to collect the pledge categories together.
  2. The Pledge/Paid gap graph depends on PL transactions for its numbers.
  3. The Pledges and Paid bar graphs, same thing.

So, given this background, how does this change come into play? When you’re explicitly creating a debit (= receivable), you explicitly choose whether to use OW or PL. However — and here’s the significance of this change — when payments come into the system, whether from the back office screens or from any of the user portals — if there is no debit for those funds, the system creates its own. That system-created debit uses the default OW/PL for the category.

Accordingly, if you now visit Configuration -> Financial Categories, you’ll see a new heading, namely “Trancode on charge.” This is where you’ll select whether ShalomCloud should record an on-the-fly debit as a PL or an OW item. Just go straight down the screen, selecting the radio button PL where it applies. Unmarked categories will default to OW, as they do today.

This is one place where you won’t need a submit button to declare the default transaction code on charge. Clicking the radio button takes effect immediately.

Same concepts, as a video, are here.

Default transaction code on charge
Default transaction code on charge

Mass Maintenance to Titles

To help bring more consistency to your data, we now have the ability to perform mass maintenance to titles. This is in the general area of maintenance for families and members.

Example: Suppose you have a mixture of Mr (no period) and Mr. (with a period). Or Dr (no period) and Dr. (with a period). Until now, you would have to change each title individually.

Newly available — within Configuration -> Titles, you’ll see a panel with the heading Mass Change of Titles. Simply enter the “from” title, the “to” title, and touch “Update titles.” In response, the system will do three things: (1) Create the “to” title if it doesn’t exist; (2) go through all the members, changing their titles; (3) delete the “from” title.

Here’s a short video demonstrating how to make mass maintenance to titles.

mass change of titles
Mass Change of Titles

See and Print School Rosters

We have an additional way to see and print school rosters.

ShalomCloud has offered a couple of ways to obtain religious school rosters. One way, to merely print a list. Another, to export the list to a spreadsheet.

With this enhancement, you can now obtain a class roster, in more of a directory format. You’ll see the student’s name, the formal name of the family, and parents’ emails and cells, and a primary phone number. Also, this style of roster gives the number of children in each grade, and a grand total at the end.

Another thing — up until now, you could select only by grade level. However, if you have children who have a grade level in ShalomCloud, but who aren’t registered in your school, they would show up on the school roster. By using the new ability to select a school, you’ll receive a more precise list.

Here’s a video that shows these new features in action.

Class roster
Class Roster

ShalomCloud Form Builder

Announcing the general availability of the ShalomCloud Form Builder.

First of all — if, after seeing this article and video, you’re interested in using the form builder, and your menu bar doesn’t have “Registration,” let us know.

First — let’s point out some the the advantages of the ShalomCloud form builder:

  • Sent to selected audience, or your entire congregation.
  • Automatically links responses to your members.
  • In the case of school registration, automatically links students to parents.
  • At your option, can automatically bill (or charge) for specific items. Examples include religious school grade levels, various pledge levels, building fund, etc.
  • Can respond automatically with a link to send the member into the member portal, in order to remit funds against amounts owed.
  • Automatically fills answers to text questions carried over from year to year

And, let’s point out a few things it does not do:

  • Absence of pictures and graphics
  • No dependent questions.
  • No fancy layouts — questions flow vertically.
  • Cannot serve as a blank form on your web site.

To make a form, you’d start by giving it a name. After that, start putting together questions. The questions can be:

  • Required or not
  • Text (fill in the blank)
  • Radio (pick one of several)
  • Check-box (pick none to several)
  • Information (no answer needed)
  • Billable or not

Also, you may order the questions, simply by entering 10, 20, 25, 30, etc.

Finally — the registrations menu has choices to view and export responses. Also, there is a search field. So, for example, if you wanted to search for “allergies,” you’d find any responses containing that word.

Feel free to view this video to see the form builder in action.

ShalomCloud Form Builder
Form Builder Question