Installment Billing

ShalomCloud now offers installment billing

By way of explanation — typically, after a pledge drive, or school signups, you’ll record what each family owes. The most direct way to handle those charges, is to book an amount owed per category. For example, $1800 for a pledge, or $500 for religious school. You can include an effective date and/or a due date with each item.

However, we understand that some synagogues prefer, not a lump sum, but to create equal charges over time. Using that $1800 pledge as an example, to bill $200 for nine consecutive months.

Until this change, the only way to create successive monthly (or quarterly) charges was to bill them manually. Now, as you can see in the video below, ShalomCloud handles that automatically. You’ll enter the total amount of the charge, say whether it’s monthly or quarterly, declare a first bill date and a last bill date, and ShalomCloud handles the arithmetic.

One small point — the program handles situations where the total, divided by the number of months, is not an even number of cents.. For example, if you’re making six pledges for a total of $1000, ShalomCloud will create five of $166.67; and then the last one will be $166.65, to come out to the even $1000.

A few points of caution to consider.

Statements will exclude future-dated transactions. So, if you’re running statements on, say, October 5th, and you want to show amounts owed that might be effective-dated October 15th, you’ll need to use a period end date of at least October 15th.

The logged-in member portal will show each of those individual transactions owed. Put another way, showing a single line item for a pledge, would be a cleaner presentation than half a dozen, smaller line items.

Another point — if your intent is to set up recurring payments for the pledge, you’re much better off keeping the amount owed as a single line item. Otherwise, you’ll see a screen like this:

where the top line, a single lump-sum pledge, is clearer to deal with than many small increments.

Nonetheless, if you’re aware of these situations, and consider that incremental billing fits your situation, feel free to use it.

Here’s a video that shows the process in action:

Selected Journal Entry Screen

You can now remove items from the Selected Journal Entry screen.

If you’re a QuickBooks Desktop user, you’re likely familiar with the Selected Journal Entry screen. This panel shows the items posted to ShalomCloud since the last push to QBD. From its inception, you could pick and choose which items you wanted to summarize and send.

However, if for some reason you wanted to permanently remove an item from that screen, you had to contact ShalomCloud support. Otherwise, the item would stay on that screen. Now, though, the right edge of the screen has a link to Remove the item. This does not delete the transaction altogether. Instead, it just marks it with a faux batch code.

On the other hand, if you removed an item and want it put back into the SJE screen, there is a way. Namely, you would do a financial transaction query to find the item, edit it, and check a box to remove that faux batch code.

Here’s a video that shows these features.

Statement Address Precision

You now have the ability to specify where you’d like the family’s address to appear on the statement. You can be as precise as you’d like, down to 1/72nd of an inch. Thus, you can now configure window envelopes with precision.

Second announcement — if you use the option to include recent payments on the statement, the payment line now includes the transaction description. We’ve always shown the date, the category, the amount, and the source of funds. Now, though, we show the description, if entered within the item.

Please enjoy this 6-minute video to see these features in action.

Margins for family address

Third-Party Payer

We now have a convenient, straightforward way to handle those situations where you have a third-party payer. By that, we mean cases where your congregant owes for dues or school, for example, and someone volunteers to pay on their behalf.

To enter the third-party payer, you’d use the same screen as always. There’s simply a new field, roughly in the middle, to select the family who is making that payment.

On the financial transaction query, you’ll see the family name of the payer in the “source of funds” column. Likewise, that information appears on a spreadsheet export.

On the monthly or periodic statements, the name of the payer appears in the detail underneath the charge.

Finally, on the tax statement, the item appears on the actual payer’s statement.

Please have a look at this video, to see a demonstration of this feature.

Third-party payer
Third-party Payer

Link to Pay

We’re rolling out a new feature for statements, dubbed “Link to Pay.”

Some background. For some time now, we’ve offered the ability to send statement notifications by email. The statement notification has a link, that enables the congregant to pull down a statement. That statement is exactly what would have appeared if you’d printed it in the office.

Similarly, we offer a member portal. With a user id and password that we generate, any of your members are able to log in, edit family information, pull statements, and conduct financial transactions. Included, too, is a member search.

This new feature, “link to pay,” combines these capabilities. Within the emailed statement notification, you may include a link that automatically logs the person into the respective account. No password needed. In fact, it goes one step further. It sends your congregant directly to the payment page within the member portal.

To see this feature in action, please view this video.

Link to Pay.  Automatically log into the member portal from the statement notification.
Link to Pay

As the video shows, there is a small but key setup item in the email template. Feel free to contact us if you’d like some help in getting that ready.

Automated Emails to Contributors

ShalomCloud now creates automated emails to contributors. Well, not only contributors, but also people paying any kind of commitment. And, also, payments made from the ShalomCloud shopping cart.

Some background: originally, ShalomCloud was strictly a back-office utility. Appropriately, it tracked membership, Yahrzeits, and commitments and payments. Primarily, office personnel recorded those payments, most of which arrived via paper check. Also, ShalomCloud offered, and continues to offer, a way to produce acknowledgement letters.

However, as people have become more and more accustomed to making online payments, ShalomCloud has expanded beyond a back-office program. Accordingly, we offer three different windows for payments. There is a pure payment portal (login not required), a logged-in member portal, and a shopping cart. Again, to keep pace with what perhaps has become an expectation in this digital society, we now generate immediate acknowledgements via email, for each of those three windows into ShalomCloud.

Payment Acknowledgement
Payment Acknowledgement

Here is a somewhat verbose video, that, in the end, shows the automated emails to contributors.

One thing more, not shown in the video. You can designate the sender of those emails. By default, the sender will be [email protected] However, after logging into the system, if you go to Home -> Declare synagogue options, you’ll see a place to declare the “Default email from.” We will need to verify that sender email address, just be aware.

Search Financial Transactions using a wildcard

You can now search financial transactions using a wildcard, or key-word, for the category.

Especially for those of you converting from a legacy system, you may find yourself with hundreds of financial categories. Worse, the naming convention may have differed from year to year, especially if the fiscal year was part of the category name. We’ve seen lists such as

  • 18-19 Senior Dues
  • 2018-19 Dues
  • 2018-2019 School tuition
  • Young couple dues, 2018-19

With that sort chaos in the naming convention, it’s time consuming to try pinpointing several related categories in a sorted list.

With today’s change, you can merely type a keyword or phrase into an area labeled Category wildcard.

Search Financial Transactions using a wildcard
Category wildcard

When accompanied by fiscal year, this gives you a powerful and quick way to focus on a set of transactions in related categories.

Feel free to enjoy this short (3m 26s) video, demonstrating this ability to search financial transactions using a wildcard in the category.

Statement Options

This enhancement includes a number of statement options. Note that you need not change anything, unless you wish to avail yourself of one or more of these options.

Current Options

Currently, the name and address of the synagogue, along with phone number and website URL, appear at the bottom of the statement. If you’d like to eliminate that, you can put the phrase {no_footer} within the field named Top text. Related to that, if you’d like to print such information near the top of the statement, you can type those details into Top text.

New formatting options

If you would prefer showing the family code itself, rather than just the name and address of the family, on the statement, you can include the phrase {family_code} within the body of the letter.

If you’d like to change the font size of the statement, you can now include something like {font_size 13} within the Additional info. The default is a font size of 12. You can make that smaller or larger, as you see fit.

New content option

Finally — when you select Financial -> Statements, you’ll see an additional checkbox, to suppress zero-balance items. By default, statements include items that were posted and paid in the current statement period. In other words, if someone contributes $18 to a designated fund during the month, that item shows on the statement. On the other hand, if you check the box suppress zero balance, the statement will show only those items with a non-zero balance.

These statement options are by no means an all-or-nothing set of changes. Choose whichever make the most sense for you. Or, try several combinations. The most compact statement would be to un-check include recent payments, and check suppress zero balance.

If you’d like to see a before-and-after video of these changes, feel free to watch this video.

Statement options
Option to suppress zero balance

Recurring Payments Waterfall

Now available — the ability to change the recurring payments waterfall.

What do we mean by the term “waterfall?” Like water descending from a high plateau, we’re referring to the order in which payments are applied against owed items. As a result of this change, you may now alter the course of the waterfall (to continue the nature analogy) by changing the order of the to-be-paid items, or even adding new items. In addition, you can now drag-and-drop those new items to any position within the waterfall. For example, if you want school payments to come before anything else, you would simply drag the school payment charge to the top of the list.

Does this sounds abstract? Hard to understand? This short (3 minutes, 25 seconds) video should make this change clear.

Changing recurring payments

Recurring payments waterfall
Recurring Payments

Financial Categories with the Portals

This enhancement talks about financial categories with the portals.

By way of background — ShalomCloud offers two payment portals: first, a public portal, where any person or organization can enter some basic information, then choose from a list of funds or categories. Another alternative is the member portal. For more information, feel free to browse these articles.

Today’s announcement, which applies to both portals, is that you can now specify exactly which financial categories should appear as choices within these portals. You may have old categories no longer used. Or you may have categories in use, but really meant only for the back-office.

In either case, you can mark any category as either Public, which means it’s on the portals, or Internal.

Here is a video showing this feature in action.

Financial categories with the portals.
Financial Category — public or internal