Our payment/contribution portal contains an area to designate someone to be notified about a contribution. That has been in place for years. In order to send that acknowledgment letter, the administrator had to pick a name (or names) from a drop-down list. With this enhancement, though, we now offer the ability to search names on contributions, rather than choosing from a pick-list.
Yes, the ability to search names on contributions. The new search box is right above the pick-list. Enter any portion of the last name of the person to be notified; pause one second; and the pick-list will be reduced to only those names that match what was entered.
Here’s a video that shows, first, someone entering a contribution. And, then, the back-office point of view.
This shopping cart tutorial provides instruction on how to set up and use the ShalomCloud shopping cart.
First, a couple of ground rules. If you don’t see the menu options for the cart, we’ll need to set a certain flag. Also, using the shopping cart depends on your organization using the services of our preferred card and ACH provider. The reason will become apparent as you read on — our shopping cart is integrated with the membership and financial aspect of ShalomCloud.
Another ground rule — the shopping cart is appropriate for any fixed-priced items — including zero. In other words, where the visitor chooses an amount to pay, that would go under contributions.
First, setting up the cart. Under the Configuration menu, you’ll see a selection named “Items.” An item has a name, a description, a price, and a quantity available. Also, there is a date after which the item appears for purchase. In other words, before that date, the item won’t appear in the cart. Then, on the flip side, you would archive the item once it is longer for sale. For example, a Shabbat dinner from last Friday.
Finally, there is a field to designate what category to which the funds post.
When someone makes a purchase, then, the system subtracts the quantity purchased from the available count; and posts the monies to the category glued to that item.
To see what people have bought, you’d go to Queries -> Purchases. Here, you can ask for purchases, using any combination of four fields:
Any portion of the family code of the purchaser
Any portion of the item name
Purchased on or after
Purchased on or before.
As with all our queries, you can then download the results.
Last thing — in the video, you’ll see what the cart looks like from the visitor’s perspective. It’s a typical shopping cart paradigm. It has buttons to adjust quantities; to clear the cart; to continue shopping; and, finally, to check out.
When the user completes the purchase, a few things happen:
The purchaser receives an immediate email
Administrators so flagged receive an email about the purchase
If the system recognizes the email or cell phone that the visitor entered, it posts the money to that family.
If the system does not recognize the email or cell phone, it creates the family automatically.
In the video, you’ll see some options when producing the tax letters. For example, you may choose to show payment sources — check number, card last-four-digits, etc.
Another option is whether you want to include all payments, or only those to categories marked as deductible.
ShalomCloud has five transaction codes, three of which apply to credits. We have PD for payments; FA for Financial Assistance; and AJ for adjustments.
On the debit side, we have OW for general amounts owed, and PL for Pledges. Whether you actually use the term Pledges, or Dues, or Commitments, the idea is the same. PL represents amounts expected from the congregation.
The same arithmetic applies, identically, to both PL and OW. What is the difference, then? Primarily, three cases:
When you do a financial transaction query, instead of picking individual pledge categories, you can use the transaction code “PL” to collect the pledge categories together.
The Pledge/Paid gap graph depends on PL transactions for its numbers.
The Pledges and Paid bar graphs, same thing.
So, given this background, how does this change come into play? When you’re explicitly creating a debit (= receivable), you explicitly choose whether to use OW or PL. However — and here’s the significance of this change — when payments come into the system, whether from the back office screens or from any of the user portals — if there is no debit for those funds, the system creates its own. That system-created debit uses the default OW/PL for the category.
Accordingly, if you now visit Configuration -> Financial Categories, you’ll see a new heading, namely “Trancode on charge.” This is where you’ll select whether ShalomCloud should record an on-the-fly debit as a PL or an OW item. Just go straight down the screen, selecting the radio button PL where it applies. Unmarked categories will default to OW, as they do today.
This is one place where you won’t need a submit button to declare the default transaction code on charge. Clicking the radio button takes effect immediately.
To help bring more consistency to your data, we now have the ability to perform mass maintenance to titles. This is in the general area of maintenance for families and members.
Example: Suppose you have a mixture of Mr (no period) and Mr. (with a period). Or Dr (no period) and Dr. (with a period). Until now, you would have to change each title individually.
Newly available — within Configuration -> Titles, you’ll see a panel with the heading Mass Change of Titles. Simply enter the “from” title, the “to” title, and touch “Update titles.” In response, the system will do three things: (1) Create the “to” title if it doesn’t exist; (2) go through all the members, changing their titles; (3) delete the “from” title.
We have an additional way to see and print school rosters.
ShalomCloud has offered a couple of ways to obtain religious school rosters. One way, to merely print a list. Another, to export the list to a spreadsheet.
With this enhancement, you can now obtain a class roster, in more of a directory format. You’ll see the student’s name, the formal name of the family, and parents’ emails and cells, and a primary phone number. Also, this style of roster gives the number of children in each grade, and a grand total at the end.
Another thing — up until now, you could select only by grade level. However, if you have children who have a grade level in ShalomCloud, but who aren’t registered in your school, they would show up on the school roster. By using the new ability to select a school, you’ll receive a more precise list.
Announcing the general availability of the ShalomCloud Form Builder.
First of all — if, after seeing this article and video, you’re interested in using the form builder, and your menu bar doesn’t have “Registration,” let us know.
First — let’s point out some the the advantages of the ShalomCloud form builder:
Sent to selected audience, or your entire congregation.
Automatically links responses to your members.
In the case of school registration, automatically links students to parents.
At your option, can automatically bill (or charge) for specific items. Examples include religious school grade levels, various pledge levels, building fund, etc.
Can respond automatically with a link to send the member into the member portal, in order to remit funds against amounts owed.
Automatically fills answers to text questions carried over from year to year
And, let’s point out a few things it does not do:
Absence of pictures and graphics
No dependent questions.
No fancy layouts — questions flow vertically.
Cannot serve as a blank form on your web site.
To make a form, you’d start by giving it a name. After that, start putting together questions. The questions can be:
Required or not
Text (fill in the blank)
Radio (pick one of several)
Check-box (pick none to several)
Information (no answer needed)
Billable or not
Also, you may order the questions, simply by entering 10, 20, 25, 30, etc.
Finally — the registrations menu has choices to view and export responses. Also, there is a search field. So, for example, if you wanted to search for “allergies,” you’d find any responses containing that word.
Feel free to view this video to see the form builder in action.
We have a few things to offer toward improvements in the member portal setup.
If you’re unfamiliar with the member portal, please have a look at this article. This provides the basic information about setting up the ability for your congregants to perform self-service in a variety of areas.
This announcement explains some improvements, primarily in the ongoing operation of the portal.
One: We now sort the selected names alphabetically.
Two: We offer buttons to check-all or uncheck-all. So, for example, if you have a few new members that you want to set up, instead of having to declare a member attribute, you can list everyone, un-check all, and check that selected few.
Three: We’ve seen quite a few cases where congregants did not respond to the initial email contain their login information. Then, a few months later, they now want to take it for a spin. Until now, the program prevented an existing user from being set up a second time. Now, however, we purge anyone who has never logged in. That lets you resend a portal setup.
On the other hand, if someone has logged in, presumably that person has either retained the original complex password, or changed the password to one of their choosing. In either case, it would be a bad idea to unconditionally send a new password; and so we don’t.
Deep Dive for improvements to member portal setup.
If you email statement notifications, you can include a “link_to_pay”. This is a complex, encrypted link that takes the user directly into the portal, without explicitly logging in. If the user changes any family information, or makes a payment to a commitment, that is as good as logging in. Thus, that user will not be cleaned out, even if there is no explicit login.
This enhancement includes the ability to do a yahrzeit query by attribute.
To review — you can assign attributes (a.k.a. “tags”) to individuals. For example, you may wish to assign an attribute of “Snail Mail Only,” or “Send yahrzeit notifications by surface mail” to some congregants who have expressed that preference. Until now, there was no way to distinguish observers by tag.
Now, you can do so. In the Yahrzeit query, you’ll see a new selection called “Member attribute.”
That way, you can obtain one comprehensive list of observers. Or, you can obtain a list according to the way you’ve tagged individuals.
There is one more small enhancement along with this one. If you use the Combo Bimah List export, you’ll see the observer’s cell phone on that spreadsheet.
Diving a bit deeper — most often, the Yahrzeit query is by a range of dates — the forthcoming week, or the forthcoming month. It’s more versatile than that. You can also query by the name of the deceased; by the name of an observer; and you can also pull a list of people who have passed away in the past year .
This feature introduces dynamic pull-down lists. At this point, the feature appears on the financial data-entry screens.
Until now, when you wanted to select people to be notified about a contribution, you had to scroll down the list of all the people in your congregation. And, then, point and click on the one(s) you wanted to notify. Now, you can enter part of a last name. After one second, ShalomCloud reduces the pull-down list to match the name you’ve keyed.
Similarly, for the category of the contribution, you had to point and click. If your categories were fairly small in number, this was not much of a challenge. However, if you have several hundred categories, finding exactly the right one might prove frustrating. Now, you can enter a term, such as “tuition”, into the search box. After one second, ShalomCloud reduces the dynamic pull-down list to match the category you’ve keyed.
