New warning on duplicate form responses

With the ShalomCloud form builder, you can declare certain questions as auto-bill. This means that, depending on what the user selects, ShalomCloud creates an amount owed. Example — membership type, like this:

  • Family membership $2000
  • Single membership $1000
  • Senior couple $1200

What has been happening on occasion, is that either both adults in a household respond to the form — or the same person responds a second time. The result would be double-billing. Two family memberships, in the above example, for a total of $4000.

Now, with this safety check, when someone accesses a form, the system checks whether anybody in the household has already submitted the form. The system provides the name of that person, and the date of the previous form submission.

One caveat — this is just a warning. That is, it does allow the 2nd person to continue with the form. Why? At this juncture, we are leery of stopping those cases where, perhaps, someone didn’t fill out the form completely, and just wants a do-over. Depending on how this plays out, we can consider preventing the subsequent submission.

Also — we have not yet applied this logic to school registrations. Most assuredly, it needs to be there, but we opted to put this portion of the enhancement into production.

Here’s an end-to-end run-through of the first, then the duplicate, form submission.