To give you another way to handle outstanding pledges, we now provide a way to issue adjustments to amounts owed. Let’s run through a couple of situations where this could be useful:
Situation 1: The family has pledged $1100. Four months later, they send in a check for $600, accompanied by a letter explaining that they’ve moved away and wish to have the rest of the pledge excused. With the presence of the adjustments field, you can record the remaining $500 as an adjustment, which, together with the actual payment, will reduce the amount owed to 0.
In the financial transaction query screen, you can ask the system to show you all adjustments. That could be without a time period, or bounded by a date range, a fiscal year, or any of the other values on the query screen.
Situation 2: Going back to that pledge of $1100–suppose the family has made a $100 payment for five months, which you’ve dutifully recorded, leaving a balance of $600. Now the family suddenly reveals that they’ve joined another synagogue, and wish to have their balance cleared. Here, you can enter a financial transaction, specifying only the $600 adjustment, with nothing in any of the payment boxes.
To complete the story, let us also mention that, parallel to adjustments, there is also available a Financial Assistance transaction. Its arithmetic is the same as an adjustment. Thus, the use of FA vs. Adjustment is largely a matter of semantics. An FA would likely be for situations such as illness or lost job.
Here’s a video (5m, 45s) illustrating a couple of round trips using the adjustment transaction.